Processes & Methods Used

Many of these processes and methods are known to be used in manufacturing.  They can be used in any industry as well as in any department with in your organization.   

 

5S - Structure

  • work environment
  • procedures and instructions
  • abnormalities visible

Kaizen - Overview and Insight

  • visual management KPI's
  • WIP control
  • continuous improvement culture

Lean - Stability

  • stable processes
  • eliminating waste
  • flow and pull

6 Sigma - Capability

  • reducing variation
  • in-process control
  • statistical tools

DFSS - robustness

  • robust processes
  • design for 6 Sigma
  • Quality Function Deployment

Balanced Scorecards - BSC

  • a strategy performance management tool
  • used to keep track of the execution of activities within their control and to monitor the consequences arising from these actions
  • critical characteristics that define a balanced scorecard are:
    • its focus on the strategic agenda of the organization concerned
    • the selection of a small number of data items to monitor
    • a mix of financial and non-financial data items

knowledge management

  • the process of capturing, developing, sharing, and effectively using organizational knowledge.

 Key Performance Indicators - KPI

  • business metric used to evaluate factors that are crucial to the success of an organization
  • differ per organization

Benchmarking

  • process of comparing one's business processes and performance metrics to industry bests and best practices from other companies
  • measurement of the quality of an organization's policies, products, programs, strategies

 change management

  • approach to transitioning individuals, teams, and organizations using methods intended to re-direct the use of resources, business process, budget allocations, or other modes of operation that significantly reshape a company or organization

  • Deming Cycle of Plan-Do-Check-Act (PDCA) - a management method to improve business method for control and continuous improvement of processes and products. It consists of four stages:

  • Plan - establish objectives and processes
  • Do - implement the plan, execute the process, make the product
  • Check - study actual results and compare against the expected results
  • Act - enact new standards

 Supply chain analytics

  • transforming historical data into predictive insights
  • understand demand pattersns, supply network, operations, quality, and customer service requirements

Risk Management

  • the identification, assessment, and prioritization of risks followed by coordinated and economical application of resources to minimize, monitor, and control the probability and/or impact of unfortunate events or to maximize the realization of opportunities

cross functional teams

  •  a group of people with different functional expertise working toward a common goal.
  • It may include people from finance, marketing, operations, and human resources departments.